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wiki:v2:install_pixymon_on_windows_vista_7_8

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wiki:v2:install_pixymon_on_windows_vista_7_8 [2018/05/28 01:38]
pixycam
wiki:v2:install_pixymon_on_windows_vista_7_8 [2018/07/20 17:58] (current)
jfrench
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 Download the latest PixyMon version [[https://​pixycam.com/​downloads-pixy2/​|here]]. and run the installer. Don't plug in your Pixy into your computer yet though. Download the latest PixyMon version [[https://​pixycam.com/​downloads-pixy2/​|here]]. and run the installer. Don't plug in your Pixy into your computer yet though.
  
-When installing PixyMon on a Windows Vista, 7, or 8 machine, installation will proceed as expected, until you get to the driver pre-installation. The message "​Pre-installing device drivers. Please be patient!"​ will be displayed, and after a few moments, you'll see a dialog that looks like this:+When installing PixyMon on a Windows Vista, 7, 8 or 10 machine, installation will proceed as expected, until you get to the driver pre-installation. The message "​Pre-installing device drivers. Please be patient!"​ will be displayed, and after a few moments, you'll see a dialog that looks like this:
  
 {{wiki:​img:​80af2da8f93342a26bb34ac4529b2d1fa51db58e.jpg}} {{wiki:​img:​80af2da8f93342a26bb34ac4529b2d1fa51db58e.jpg}}
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 Troubleshooting:​ if PixyMon still displays the message "​error:​ No Pixy devices have been detected"​ even after everything is installed, you may have a device driver issue. Computers with a Renesas host controller generally need their drivers updated - [[wiki:​v2:​i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon#​check-to-see-if-the-device-driver-is-loaded-or-if-there-s-a-device-driver-issue|click here]] for more info. Troubleshooting:​ if PixyMon still displays the message "​error:​ No Pixy devices have been detected"​ even after everything is installed, you may have a device driver issue. Computers with a Renesas host controller generally need their drivers updated - [[wiki:​v2:​i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon#​check-to-see-if-the-device-driver-is-loaded-or-if-there-s-a-device-driver-issue|click here]] for more info.
  
- +If you're not able to run PixyMon successfully,​ please try manually adding the program to Windows Defender Exclusion List, as described [[https://​support.microsoft.com/​en-us/​help/​4028485/​windows-10-add-an-exclusion-to-windows-defender-antivirus|here]].
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wiki/v2/install_pixymon_on_windows_vista_7_8.txt · Last modified: 2018/07/20 17:58 by jfrench