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wiki:v2:i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon

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wiki:v2:i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon [2018/08/22 22:17]
jfrench updated support email
wiki:v2:i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon [2020/05/27 04:50] (current)
jfrench
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-**If you don't see Pixy in the Device Manager**, this is often caused by a cable issue. Try another USB cable and see if the problem persists.+**If you don't see Pixy in the Device Manager**, this is often caused by a cable issue. Try another USB cable and see if the problem persists. Also, this can be a driver install issue - try going into the driver folder (typically C:/Program Files(x86)/​Pixy/​driver) and double clicking on the "​.inf"​ files to manually install.
  
 **If you see Pixy in the Device Manager, but you see a defunct device** (a device with an exclamation point), the device driver may not have been installed correctly. This is known to happen when some anti-virus programs are enabled during installation (Avast in particular). Right-click on the defunct Pixy device in the Device Manager and reinstall the drivers by pointing to the pixy.inf file in the C:\Program Files (x86)\PixyMon\driver directory. You may need to uninstall before reinstalling. **If you see Pixy in the Device Manager, but you see a defunct device** (a device with an exclamation point), the device driver may not have been installed correctly. This is known to happen when some anti-virus programs are enabled during installation (Avast in particular). Right-click on the defunct Pixy device in the Device Manager and reinstall the drivers by pointing to the pixy.inf file in the C:\Program Files (x86)\PixyMon\driver directory. You may need to uninstall before reinstalling.
wiki/v2/i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon.txt ยท Last modified: 2020/05/27 04:50 by jfrench