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wiki:v1:my_pantilt_is_acting_sort_of_crazy [2017/12/19 21:33]
jfrench - Imported by DokuWiki Advanced Plugin
wiki:v1:my_pantilt_is_acting_sort_of_crazy [2018/08/22 22:17]
jfrench updated support email
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 The pan/tilt mechanism should track objects smoothly. If it doesn'​t,​ here are a few things to try/check. The pan/tilt mechanism should track objects smoothly. If it doesn'​t,​ here are a few things to try/check.
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-**UPDATE: we are experiencing major quality control issues with our servo supplier as of July 2017. Please try the below steps first, and if you are still having trouble with jerky servo movement, contact us at <​[email protected]>​ Thanks for your patience!** 
  
  
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 rcs_setPos 1 0 rcs_setPos 1 0
 </​code>​ </​code>​
-This should exercise the pan servo first then the tilt servo. The movement should be smooth and rapid. If not, make a note of which servo is acting strange. and send us an email describing your experience (<​support@charmedlabs.com>).+This should exercise the pan servo first then the tilt servo. The movement should be smooth and rapid. If not, make a note of which servo is acting strange. and send us an email describing your experience (<​support@pixycam.com>).
  
  
 ===== 9. Reduce the frequency ===== ===== 9. Reduce the frequency =====
  
-From PixyMon, bring up the [[wiki:​v1:​Configure_Dialog|Configure Dialog]] (the gear icon). In the "​Servo"​ tab change the "Servo Frequency"​ to a lower value, from 100 to 75 or 60 and see if that improves the behavior of your pan/tilt servos. This suggestion is somewhat experimental,​ so please [[mailto:​support@charmedlabs.com|send us a note]] if this helps! You can select **Action➜Restore default parameters** to get back if it doesn'​t help.+From PixyMon, bring up the [[wiki:​v1:​Configure_Dialog|Configure Dialog]] (the gear icon). In the "​Servo"​ tab change the "Servo Frequency"​ to a lower value, from 100 to 75 or 60 and see if that improves the behavior of your pan/tilt servos. This suggestion is somewhat experimental,​ so please [[mailto:​support@pixycam.com|send us a note]] if this helps! You can select **Action➜Restore default parameters** to get back if it doesn'​t help.
  
  
wiki/v1/my_pantilt_is_acting_sort_of_crazy.txt · Last modified: 2018/12/26 20:40 by jfrench