wiki:v1:i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon
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wiki:v1:i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon [2017/12/19 21:33] jfrench - Imported by DokuWiki Advanced Plugin |
wiki:v1:i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon [2018/01/08 22:58] jfrench |
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| **If you're running Windows**, bring up the [[http://windows.microsoft.com/en-us/windows/open-device-manager#1TC=windows-7|Device Manager]] and look for Pixy. You should see something like this:\\ | **If you're running Windows**, bring up the [[http://windows.microsoft.com/en-us/windows/open-device-manager#1TC=windows-7|Device Manager]] and look for Pixy. You should see something like this:\\ | ||
| - | {{wiki:img:cd71e623ead0031af41d26f7a387e1b6b69f3eb7.jpg?400}} | + | {{wiki:img:cd71e623ead0031af41d26f7a387e1b6b69f3eb7.jpg}} |
| **If you don't see Pixy in the Device Manager**, this is often caused by a cable issue. Try another USB cable and see if the problem persists. | **If you don't see Pixy in the Device Manager**, this is often caused by a cable issue. Try another USB cable and see if the problem persists. | ||
| Line 28: | Line 28: | ||
| **If you see Pixy in the Device Manager, and it's normal** (no exclamation point), check to see if your computer has a Renesas USB 3.0 Host controller:\\ | **If you see Pixy in the Device Manager, and it's normal** (no exclamation point), check to see if your computer has a Renesas USB 3.0 Host controller:\\ | ||
| - | {{wiki:img:a24b5108138b7289a93cf2c5818bfcecc838f416.jpg?400}}\\ | + | {{wiki:img:a24b5108138b7289a93cf2c5818bfcecc838f416.jpg}}\\ |
| If you do, you may need to update the driver (you need version 2.1.16.0 or later or Pixy won't work!) You can download a recent version [[https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19880|here]] | If you do, you may need to update the driver (you need version 2.1.16.0 or later or Pixy won't work!) You can download a recent version [[https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=19880|here]] | ||
| **Same deal with Fresco Logic USB Host controller** (Pixy shows up in the Device Manager, with no exclamation point):\\ | **Same deal with Fresco Logic USB Host controller** (Pixy shows up in the Device Manager, with no exclamation point):\\ | ||
| - | {{wiki:img:6b772ddec633b646f54f3ac01039e86c37aabea6.png?400}}\\ | + | {{:wiki:img:scrn_zpsccd6df2b.png}}\\ |
| You may need to update the driver - download a recent version [[http://www.driverscape.com/download/fresco-logic-xhci-%28usb3%29-controller|here]] | You may need to update the driver - download a recent version [[http://www.driverscape.com/download/fresco-logic-xhci-%28usb3%29-controller|here]] | ||
| **If you're running OSX (Mac)**, bring up the [[http://support.apple.com/kb/PH6823|System Profiler]] and look for Pixy. You should see something like this:\\ | **If you're running OSX (Mac)**, bring up the [[http://support.apple.com/kb/PH6823|System Profiler]] and look for Pixy. You should see something like this:\\ | ||
| - | {{wiki:img:907030916e635fbb8133c65aab4ae947317f62e3.png?400}} | + | {{wiki:img:907030916e635fbb8133c65aab4ae947317f62e3.png}} |
| If you don't see Pixy in the System Profiler, this is usually caused by a cable issue. Try another USB cable and see if the problem persists. Or move to the next step. | If you don't see Pixy in the System Profiler, this is usually caused by a cable issue. Try another USB cable and see if the problem persists. Or move to the next step. | ||
wiki/v1/i_get_the_message_-22no_pixy_devices_have_been_detected-22_in_pixymon.txt ยท Last modified: 2018/08/22 22:17 by jfrench
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